Remote Control for Harmony Hub Help

Thanks for supporting our app! Ensuring everything works properly for our customer is our top priority.

Rate Remote Control for Harmony Hub
If you’re enjoying our app and find it useful, please rate us on the App Store. To leave a rating/and or review, open the following link and scroll down to the “Ratings & Reviews” section. Your feedback is appreciated!
https://itunes.apple.com/us/app/remote-control-for-harmony-hub/id1459070853?mt=12

Changing order of activities
Activity order is configured using the Harmony Control app from Logitech Inc.
https://apps.apple.com/us/app/harmony-control/id626853860

Changing order of devices
Starting with version 2.0 of Remote Control for Harmony Hub, you can customize device order by selecting and dragging devices names.

Creating a button sequence
Button sequences can be created in 2 ways in for Logitech remotes. The first method involves configuring a macro on the physical remote. The second method involves configuring a button sequence and syncing it to the Harmony Hub. Remote Control for Harmony Hub supports buttons sequences configured on the Harmony Hub. To create a button sequence follow the instructions at the following link:
https://support.myharmony.com/en-us/creating-button-sequences

Can’t Connect to Harmony Hub
Please verify your Harmony Hub Firmware is up to date. Here’s an article describing how to update it:
https://support.myharmony.com/en-us/how-to-update-your-firmware

Taking a screenshot to send support
Instructions for taking a screenshot can be found at the following link:
https://support.apple.com/en-us/HT201361

If you’re still encountering problems, please contact Islandbit Customer Support at support@islandbit.com.